Maven Business 2.1.6

Maven Business 2.1.6

LivePerson inc.  ❘ Freeware
iOS
out of 12 votes
Latest Version
2.1.6
Safe to install
VERY GOOD User Rating

Maven Business is a complimentary app designed to efficiently manage all Maven WebChat conversations while on-the-go.

Maven WebChat is LivePerson's innovative conversational AI platform tailored for Shopify. Businesses now have the capability to seamlessly integrate live chat into their website, enhancing the customer experience and driving sales through powerful conversational AI tools.

Key Features of Maven Business:

  • Communicate with customers anytime and anywhere
  • Monitor chatbot activity within each individual conversation
  • Receive push notifications for new messages, even when the app is not active

Real Conversations in Real-Time:

Customers can easily reach out to businesses via the free live chat window, ensuring prompt assistance without unnecessary delays that could potentially lead them elsewhere.

Easy Installation:

Maven WebChat is user-friendly, enabling swift integration directly onto your website without the need for developers. A few straightforward steps allow you to have the chat window operational in no time.

Automated Customer Care:

Soon to be released, our AI-powered WebChat is designed to efficiently address common time-sensitive service issues. This allows your support team to focus on more complex and escalated problems that require specialized attention.

Why Choose Maven WebChat?

We have established a live chat platform that streamlines the process for customers seeking quick responses to their queries. Maven WebChat serves as an invaluable support system for business owners, with ongoing automation development covering order tracking, shipping policies, cancellations, refunds, account updates, and customer feedback ratings.

Empowering customers to avoid extended wait times or aimless searches for products and solutions, Maven WebChat facilitates direct communication between customers and their preferred businesses. This personalized interaction can often be the deciding factor between a successful sale and a missed opportunity.

Overview

Maven Business is a Freeware software in the category Business developed by LivePerson inc..

The latest version of Maven Business is 2.1.6, released on 05/26/2024. It was initially added to our database on 05/26/2024.

Maven Business runs on the following operating systems: iOS.

Users of Maven Business gave it a rating of 4 out of 5 stars.

Pros

  • User-friendly interface that simplifies the management of customer interactions
  • Robust analytics and reporting features that help in tracking customer engagement and satisfaction
  • Integration capabilities with various platforms and tools, enabling seamless operations
  • Strong emphasis on AI and automation to enhance customer service efficiency
  • Scalability to accommodate businesses of different sizes and industries

Cons

  • Can have a steeper learning curve for users unfamiliar with similar platforms
  • Pricing may be on the higher side for smaller businesses
  • Some users report occasional glitches or bugs in the software
  • Limited customization options, which may not meet all specific business needs
  • Support response times may vary, leading to potential delays in resolving issues

Screenshots (Click to view larger)

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